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Index
- Why is your price higher than other suppliers?
- Do you offer tiered discounts or strategic pricing for small first orders that lead to large orders?
- Can we pay cash on delivery (COD)?
- Can the deposit be changed to 30%?
- What are your payment terms?
- Does the quotation include import duty?
- Does your quotation include tax? Can you estimate freight and cost proportion?
- Can you send a detailed quotation?
- Can you customize the instruction manual?
- What logo processes do you support?
- How long does sampling take? Will bulk goods match the sample?
- What is the MOQ for customized products?
- What are your MOQ and price tiers for customized orders?
- I am not familiar with my local market - can you recommend a configuration?
- Can you do OEM/ODM?
- Do you accept full customization (logo, packaging, contents)?
- Do you provide test reports after sterilization?
- Do your first aid kits have CE certificates? (Standard reply)
- Are your test reports recognized by third parties? Original lab reports available?
- Which markets do CE, ISO and FDA apply to? Which certifications do you currently hold?
- Can you provide regulatory consultation for my country's standards (DIN/OSHA)?
- Can you provide fireproof, antibacterial, non-toxic or chemical safety (MSDS/SDS) reports?
- Which authority issues your certificates? Can they be verified online?
- Do we need third-party testing or a designated laboratory?
- Do your products meet target market certification requirements? (CE / ISO / FDA)
- Do you have factory audit reports?
- Do you have ISO 13485 certification?
- Do you have a complete quality management system? Can you provide ISO 13485 or BSCI certificates?
- Do you provide full logistics tracking and customs declaration assistance?
- What is the most cost-effective and customs-safe shipping method for liquid or powder products?
- Do you offer plastic-free packaging options?
- Do you have long-term third-party testing and logistics partners?
- Have you worked with similar customers in my country? Are you familiar with customs clearance?
- Which countries do you mainly export to?
- What is your monthly production capacity? Can you guarantee on-time production?
- Are you a factory or a trading company?
- Where is your factory located? Are you a real factory or a trading company?
- How can we use your product images and catalogs?
- Do you have quality complaints or detained goods cases? How do you solve them?
- What compensation or contingency plan do you offer if delivery is delayed?
- Can you help with FDA registration?
- How do you deliver test reports to customers?
- Can you quickly expand capacity when orders surge, without raising prices?
- How do you manage batch and expiry dates?
- Are your raw materials traceable? Do you have a stable supply chain?
- Do you use ERP to manage orders?
- Do you have quality control? What is your QC process?
- Do the consumables in your first aid kits have an expiry date?
- What do the common components in a first aid kit do?
- What is the difference between car, home and pet first aid kits?
- What configurations do you recommend for different types of first aid kits?
- What materials are commonly used for first aid kit cases?
- Do you have sterilized (high-temperature / EO / irradiation) first aid kits?
- What application scenarios are your first aid kits suitable for?
- Which first aid kits are your bestsellers?
- What first aid kit products do you mainly offer?
- Do you have DIN 13164 first aid kits? Why can't the contents be changed?
- What are the core differences in first aid kit regulations between the US, EU, Germany and UK?
- Do pet first aid kits need medical device certification?
- Which of your first aid kit models are medical devices and which are general goods?
- What regulations apply when exporting first aid kits to our country?
- What do BSCI / Walmart factory audits check?
- Which first aid products require medical device registration?
- What is the difference between MSDS and SDS?
- What certifications are commonly required for first aid kits? (CE / ISO / FDA)
Contact Person

- Full Name:
- Amy Chen
- Tel:
+86 18507974886
- WhatsApp:
- 8618507974886
- Address:
- No. 86 Xiahe Rd., Beiyuan Industrial Park, Yiwu 322000, P.R. China